Terms & Conditions | Littleman Labs

1. Acceptance of Terms

By hiring Littleman Labs or using littlemanlabs.com, you agree to these terms. If you don't agree, please don't use our services or site.

2. Services We Provide

Littleman Labs provides custom website design, CRM & lead management, missed-call text-back, appointment scheduling, local SEO, paid ad management, monthly reporting, and bilingual brand/content work. The exact scope for your project is defined during your free consultation call and confirmed before work begins.

3. Pricing & Payment

Website design is a one-time fee, typically $750–$1,000 depending on page count and backend needs, scoped on your call. CRM & Lead Management and Ads + CRM are recurring monthly plans, billed monthly, plus applicable IVU (Puerto Rico sales tax). Pricing is confirmed in writing before you're billed.

4. Project Scope & Revisions

Website projects include a reasonable number of revision rounds within the agreed scope. Work beyond the original scope (added pages, new features, major redesigns after approval) may be billed separately.

5. Cancellation

Monthly services (CRM, Ads + CRM) can be cancelled anytime with 30 days' written notice. The one-time website fee is non-recurring — once your site is delivered, you owe nothing further and are under no ongoing obligation to us.

6. No Guarantee of Results

We manage SEO and paid ad campaigns with care and experience, but we cannot guarantee specific rankings, ad performance, or lead volume — those depend on factors outside our control, including platform algorithms and market conditions.

7. Intellectual Property

Once your website is paid in full, you own the final delivered design and content. Littleman Labs retains the right to showcase completed work in our portfolio and marketing unless you request otherwise in writing.

8. Client Responsibilities

Timely delivery depends on you providing requested content, feedback, and approvals promptly. Delays on your end may extend project timelines accordingly.

9. Limitation of Liability

Littleman Labs is not liable for indirect, incidental, or consequential damages arising from use of our services or website, beyond the amount paid for the specific service in question.

10. Governing Law

These terms are governed by the laws of the Commonwealth of Puerto Rico.

11. Contact Us

Littleman Labs
729 Calle Ausubo, Urb. Los Caobos
Ponce, PR 00716
(787) 901-9020
hello@littlemanlabs.com