Privacy Policy

1. Who We Are

Littleman Labs ("we," "us," "our") is a web design, CRM, and marketing systems business based at 729 Calle Ausubo, Urb. Los Caobos, Ponce, PR 00716. This policy explains how we handle information collected through littlemanlabs.com and in the course of providing our services.

2. Information We Collect

When you fill out our contact form, call, text, or WhatsApp us, we collect what you provide directly: your name, phone number, email address, and details about your business or inquiry. We do not collect sensitive personal information (financial account numbers, government IDs, health data) through our site.

3. How We Use Your Information

We use your information to respond to your inquiry, provide a quote, deliver the services you've signed up for, and follow up on active projects. We do not use your information for any purpose beyond what you'd reasonably expect from contacting a web design and CRM business.

4. SMS & Phone Communication

By submitting your phone number through our contact form or otherwise providing it to us, you consent to receive calls and SMS text messages from Littleman Labs related to your inquiry or the services you've requested. Message frequency varies based on your interaction with us. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP, or reply HELP for assistance. Your phone number is never sold or shared with third parties for their own marketing purposes.

5. How We Share Information

We do not sell, rent, or trade your personal information. We share information only with service providers who help us operate — for example, our CRM/hosting platform and payment processor — under the same confidentiality standards described here. We do not share data with lead-buying networks, affiliates, or data brokers.

6. Data Retention

We retain your information for as long as needed to provide our services and maintain business records, or until you ask us to delete it.

7. Your Rights

You can request access to, correction of, or deletion of your information at any time by emailing hello@littlemanlabs.com.

8. Cookies & Analytics

Our website may use minimal, privacy-respecting analytics to understand general traffic patterns (e.g. which pages are visited). We do not use invasive tracking or sell browsing data.

9. Changes to This Policy

We may update this policy as our services evolve. The effective date at the top of this page reflects the most recent revision.

10. Contact Us

Littleman Labs
729 Calle Ausubo, Urb. Los Caobos
Ponce, PR 00716
(787) 901-9020
hello@littlemanlabs.com